SPA ACADEMY
We specialise in elevating spas through tailored therapist training, operational enhancements, and the creation of unforgettable client experiences.
Enhancing operations, training therapists, and creating unforgettable experiences. Your ultimate destination for spa excellence.
Not Your Average Spa Academy
At our spa academy, we understand that inadequate training can lead to inconsistent service levels, impacting customer satisfaction, retention, and reputation.
Our mission is to rebuild therapists’ confidence, making them valuable assets, and driving bottom-line success.
We empower your team, foster personal growth, and create a harmonious environment for an exceptional therapist-client experience.
Empowering a new wave of Therapists
We understand that every spa and team have their own unique challenges. We work closely with you to create customised training, whether it’s workshops, training days, accreditations, or qualifications.
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Inspire Your Therapists
Equip your team with exceptional customer service and sales techniques. Enhance the customer journey and drive revenue growth through our comprehensive training programs.
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Trainer Development Program
Our 'Train the Trainer' programs are tailored to empower your head therapists and trainers, arming them with the expertise to elevate your spa team, enhance customer experiences, and boost sales consistency.
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Highest Worldwide ITEC Qualifications
Go beyond accreditations! Partner with Talk Skin Academy to achieve industry recognised facial qualifications. Our collaboration with CIBTAC brings Level 2 and 3 Facial Qualifications, empowering your team for exceptional skincare expertise.
Empowering a new wave of Therapists
We understand that every spa and team have their own unique challenges. We work closely with you to create customised training, whether it’s workshops, training days, accreditations, or qualifications.
Inspire Your Therapists
Equip your team with exceptional customer service and sales techniques. Enhance the customer journey and drive revenue growth through our comprehensive training programs.
Trainer Development Program
Our 'Train the Trainer' programs are tailored to empower your head therapists and trainers, arming them with the expertise to elevate your spa team, enhance customer experiences, and boost sales consistency.
Highest Worldwide ITEC Qualifications
Go beyond accreditations! Partner with Talk Skin Academy to achieve industry-recognised facial qualifications. Our collaboration with CIBTAC brings Level 2 and 3 Facial Qualifications, empowering your team for exceptional skincare expertise.
Understanding Service
At The Talk Skin Academy, we understand the challenges of the highly competitive spa industry.
With over two decades of hands-on experience, we are committed to ensuring your team excels in meeting customer expectations, delivering consistent service quality, and avoiding team burnout.
Training Locations
Send your team to our exclusive academy or or opt for on-site training at your spa.
Max 6 students per session, ensuring focused attention and a conducive environment.
Collaborative to
Our Core
Collaboration is at the heart of everything we do. We believe that success is built on strong relationships and understanding your unique needs and desires for your therapists and clients.
When you partner with us, we become an integral part of your team. We take the time to listen, learn, and truly comprehend your vision, allowing us to tailor our services to achieve the outcomes you desire.
Together, we create a collaborative synergy that drives mutual success.
Hear What Our Students Say!
★★★★★
"I recently completed Ziggie Bergman's training at my hotel's spa and was amazed by the depth of knowledge and innovative techniques offered. The Facial Reflexology and Moxa & Herbal Poultice Ritual were transformative, not just for me but for our guests too. Our spa has seen a significant increase in client satisfaction and bookings!"
Elisabeth Müller - Germany
★★★★★
"As a Spa Director, I found the training provided by Ziggie Bergman and the London School of Reflexology to be exceptional. The 4 Handed Synchronised Face and Foot Reflexology session was a standout. It has enriched our service offerings immensely, adding a unique touch that keeps guests returning. Highly recommend for any spa looking to elevate their treatments!"
Anna Rossi - Italy
★★★★★
"Participating in the courses offered by Ziggie Bergman was a career-defining experience. The Zone Face Lift and Facial Gua Sha Mastery sessions not only enhanced our menu but also my personal skills as a therapist. Our spa now proudly offers top-tier, world-class services that truly set us apart in the competitive hospitality industry."
Sophie Dubois - France
If you have a project you would like some help with, let’s have a chat and see how we can work together.
Come and say hello...
Book a FREE 30-minute discovery call with Katie to explore how our academy can elevate your spa business. Contact us now to get started.
